Article ID : 00081160 / Last Modified : 04/29/2014

Unable to complete the initial set up.

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Follow these steps if you cannot complete the setup on the TV because of a required update:

  1. Perform a power reset.
  2. If using a wired connection to the router, disconnect the LAN cable.
  3. Turn on the TV and wait for the initial setup screen to appear.
  4. Follow the setup instructions but skip the network set up portion.

Once the initial setup is complete, reconnect the LAN cable or set up a wireless connection by using the Network setup from the Settings menu of the TV.