Article ID : 00081447 / Last Modified : 09/26/2018

Information regarding the software update for the Personal Audio System.

Applicable Products and Categories of This Article

The following links provide information and download instructions for the software update:

SRS-X7 Personal Audio System Software Update

SRS-X9 Personal Audio System Software Update

IMPORTANT: If you have reviewed the information above and are unable to install the update, the update can be performed at a Sony® service facility.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.


For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.