Article ID : 00084444 / Last Modified : 05/28/2014

Error: Out of Sync. The username or password you entered is incorrect. appears when trying to log in with the Digital Paper System.

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This error will appear when the port number in the server settings is incorrect. Follow these steps to correct the server setting:

  1. Press the Home button.
  2. Tap Settings.
  3. Tap Network Drive Setting.
  4. Tap Server Setting.
  5. Enter the appropriate parameters.

    NOTE: Contact your Internet Service Providers (ISP) or the server administrator for assistance regarding the setting parameters.