How to perform a Connection Test using the PlayStation Now app on the TV.
- Using the remote supplied with the TV, press the HOME button.
- Select the PlayStation Now app.
- Click Start.
- Using the on-screen keyboard to sign in to your PSN account.
NOTE: An active PSN account is required to use the PlayStation® Now app.
- Select Connection Test.
- Select Start Test.
The test will result in either pass or fail. If the test fails, it indicates that your Internet connection does not have the required bandwidth . Contact your Internet service provider for assistance.