Article ID : 00089086 / Last Modified : 03/29/2019

How to perform a Connection Test using the PlayStation Now app on the TV.

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  1. Using the remote supplied with the TV, press the HOME button.
  2. Select the PlayStation Now app.PS Now icon
  3. Click Start.Start
  4. Using the on-screen keyboard to sign in to your PSN account.Sign In

    NOTE: An active PSN account  is required to use the PlayStation® Now app.

  5. Select Connection Test.
  6. Select Start Test.Connection Test

The test will result in either pass or fail. If the test fails, it indicates that your Internet connection does not have the required bandwidth . Contact your Internet service provider for assistance.