Article ID : 00091842 / Last Modified : 01/22/2019

I am unable to see the Original Size Display option when viewing pictures.

Applicable Products and Categories of This Article

With this TV, you can view pictures from online apps or service providers, connected USB devices, and your home network. The Original Size Display option, however, is only available when viewing pictures using the Media Player app and not when viewing pictures from a connected USB device or your home network. To view a picture in its original size using the Media Player app, follow the steps below.

  1. On the remote control, press the HOME button.
  2. Select Album.
  3. Select Media Player.
  4. Select the picture you want to view.
  5. Press the OPTIONS button.
  6. Select Original Size Display.