Article ID : 00092146 / Last Modified : 04/03/2015

Unable to play the same 4K movies or TV shows on multiple Sony 4K Media players with the same account.

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There may be various reasons why a downloaded 4K movie cannot be viewed on multiple device. Contact the PlayStation® Network (formerly known as Sony® Entertainment Network) support office for assistance with any questions regarding PlayStation Video 4K movie purchases or account assistance.

On the web:

By Phone: 855-999-SONY (7669)