Article ID : 00092146 / Last Modified : 04/03/2015

Unable to play the same 4K movies or TV shows on multiple Sony 4K Media players with the same account.

Applicable Products and Categories of This Article

There may be various reasons why a downloaded 4K movie cannot be viewed on multiple device. Contact the PlayStation® Network (formerly known as Sony® Entertainment Network) support office for assistance with any questions regarding PlayStation Video 4K movie purchases or account assistance.

On the web: www.playstationnetwork.com/support

By Phone: 855-999-SONY (7669)