Article ID : 00093388 / Last Modified : 01/22/2019

What is the maximum number of 4K devices that can be activated per account?

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You can have a maximum of three 4K devices under one account Sony Entertainment Network™ (SEN) account.

The error Looks like you have too many 4K devices using the same account. You can have a maximum of 3 4K devices under one account. appears and the 4K player will fail to connect if a fourth device is attempted to be used.

NOTE: Visit the SEN support website for SEN account assistance if you feel that this connection error appears incorrectly.