Article ID : 00095444 / Last Modified : 01/22/2019

The TV reboots or turns off and back on when trying to play a movie using the PlayStation Video service.

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It has come to our attention that in some cases the TV may restart itself when trying to stream a movie that was purchased using the PlayStation® Video service previously known as Video Unlimited application.

If you are experiencing this issue, make sure that you have installed the latest system softare update on the TV .