Unable to play the audio of a Sound Photo when using the DLNA feature on the TV.
Some DLNA® servers will decode the photo first before it is sent to the TV. When this occurs using a Sound Photo file, the TV will not be able to play the sound and only show the photo.
If this occurs we recommend checking the following:
- Make sure the DLNA server supports the Sound Photo format.
- Try a different DLNA server.
- Instead of playing the file using DLNA, use a USB memory device or if possible connect the camera that was used to create the Sound Photo to the TV.
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