Article ID : 00096884 / Last Modified : 04/17/2015

Unable to hear any audio when playing a Sound Photo in a slide show.

Applicable Products and Categories of This Article

The audio will not be heard when the Slideshow Speed setting on the TV is set to Slow.

Follow these steps to change the Slideshow Speed setting to either Medium or Fast.

  1. Using the remote that was supplied with the TV, press the Options button.
  2. Select Playback Options.
  3. Select Slideshow Speed.
  4. Select either Fast or Medium.