Article ID : 00100378 / Last Modified : 08/03/2015

The camera takes longer to respond when using the Smart Remote Control app.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If the camera is taking too long to respond when trying to use the Smart Remote Control app, update the camera firmware and Smart Remote Control app to the latest version. Downloads are posted on your model support page.