Article ID : 00100619 / Last Modified : 03/29/2019

How to update the software of the 4K media player.

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Follow the steps below to update the software version of the 4K media player.


  • Updating the latest version of the software allows you to take advantage of the newest features of the 4K media player.
  • The arrow buttons Imageon the supplied remote control allows you to select an item from the menu.
  1. Make sure the 4K media player is connected to an active internet connection.
  2. On the main menu of the 4K media player, select Image(Help).
  3. Press the Imagebutton on the remote control.
  4. Select Customer Support.
  5. Press the Imagebutton.
  6. Select Software Update.
  7. Press the Imagebutton.

A confirmation message about starting an update appears. If no software has been downloaded, the 4K Media Player will start searching for an update via the internet.