Article ID : 00102319 / Last Modified : 02/06/2018

Unable to use the supplied stylus on a PDF form.

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This article only applies to Digital Paper devices operating with firmware older than version PDF forms can now be operated with the supplied stylus on devices with new firmware.

As part of normal operation, PDF forms cannot be operated by the supplied stylus. Unlike a standard PDF file, to open or edit your PDF forms, use a finger to perform these actions.

NOTE: As stated in the Operating Instructions, anything written on a PDF Form with a Stylus will be saved as handwriting and will not be recognized as Input text.