Article ID : 00102631 / Last Modified : 08/22/2017

Can't Remember the Device Lock or Encryption Password

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To enable Device Lock or Internal Memory Encryption of your DPT-S1 Digital Paper System, you must enter a password.

If you forget your password, send your device to the Sony support center to be unlocked.

To make arrangements, call 1-239-245-6320 (Monday - Friday: 9:00 am to 6:00 pm ET).

Related Info

To check the status of a repair, visit our Support Website.