Article ID : 00104044 / Last Modified : 04/22/2016

Unable to install the Media Go software using the Setup file from the Walkman player.

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If you are unable to install the Media Go™ software using the Setup file from the Walkman® player, download the software from the Media Go support website and try to install it again.


  • For a full list of supported devices, visit the Media Go software website.
  • The Media Go software may work with other devices not listed in the website. Availability, however, of all functions and features is not guaranteed.