Article ID : 00110431 / Last Modified : 02/12/2016

How to uninstall the Music Unlimited app.

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Starting March 29th 2015, Music Unlimited will no longer be available. The following steps detail how to uninstall Music Unlimited from your device.

IMPORTANT:

  • You will no longer have access to your playlists and content in your library after March 29, 2015.
  • Your Music Unlimited subscription will expire automatically. You do not have to cancel your subscription after March 29th 2015.

PlayStation®4: The Music Unlimited icon will automatically disappear after approximately one month following March 29th.

PlayStation®3:

  1. In the XMB, highlight the Music Unlimited icon.
  2. On the controller, press the triangle button.
  3. Select Delete in the Option menu.

PS Vita®:

NOTE: Any existing Offline Mode songs will be removed during these uninstallation steps.

  1. Hold down on the application icon until an Option menu icon appears.
  2. Press the Option menu icon.
  3. Select Delete from the menu.

BRAVIA® TVs, Blu-ray® Disc Players, Sony® Audio Systems: The Music Unlimited icon or text on the device will automatically disappear after approximately one month following March 29th.

SongPal app: The Music Unlimited icon on the application will automatically disappear after approximately one month following March 29th.

Apple® iOS® devices:

NOTE: Any existing Offline Mode songs will be removed during these uninstallation steps.

Follow the common steps in uninstalling apps from the iOS device. For further assistance, please contact Apple support.

Android™ devices including Android Walkman®: Follow the common steps in uninstalling apps from the Android device. For further assistance, please contact the manufacturer of the Android device.

NOTE: In case Offline Mode songs are not removed correctly, please try the following steps.

  1. Connect your Android device to a computer through a USB cable.
  2. On the computer, access the internal storage of the Android device.
  3. Go to sony folder.
  4. Go to snei folder
  5. Delete the entire mu folder.

Walkman app on Xperia™ mobile devices: Music Unlimited related functionality will disappear automatically. You can, however, continue using other features of the app after the removal of Music Unlimited.