Article ID : 00112808 / Last Modified : 09/26/2018

Error: Media player has stopped Appears or TV Freezes and Turns off and on During USB Playback

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Check if your TV can properly playback files from a USB device after you perform each step.

  1. Perform a power reset on your TV.
  2. Connect your USB device to a different USB port on the TV.
  3. On your computer, format the USB device to a S1F0799  file system and file format that the TV supports .
  4. Try a different USB device.
  5. Reset the TV to its original factory settings.

You can use free third-party software to remix your files and create new MKV files.