Article ID : 00113657 / Last Modified : 02/18/2019

Usable Wireless Router or Access Point Channels to Connect to the Internet

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

You can use channels 1 to 11 of a wireless router or access point to connect your TV to the internet. To minimize interference of other devices that can cause the network speed to slow down, we recommend setting the channel of the wireless router or access point to Auto. For fixed channel, set to channels 1, 6, or 11.

Note_S For Brazil, the latest over the air firmware update, now allows you to use channels 12 and 13 with your 2015 and 2016 TV models. Note_E

For details on how to set the channel, check your manual or contact the manufacturer of the wireless router or access point.