Article ID : 00114169 / Last Modified : 04/20/2015

How to know the model name and OS version of the mobile device.

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To know the model name and OS version of the mobile device, follow the steps below.

For Android™ devices:

  1. On the home screen, tap Settings.
  2. From the Settings screen, tap Device Information.

    NOTE: The sequence of letters and numbers listed under Model Name (Model Number) of the Device Information is the model name. The OS version is listed under Android Version (Build Number).

For Apple® iOS® devices:

  1. On the home screen, tap Settings.
  2. From the Settings screen, tap General.
  3. From the Settings screen, tap Information.

    NOTE: The sequence of letters and numbers listed under Model in the information screen is the model name. The iOS version is listed under Version.