If the video quality is bad when played back on the Android™ TV, the video may have a resolution lower than the supported resolution of the TV. To watch a high definition video, the video must have an equivalent resolution or higher than the supported resolution of the TV.
- Poor video quality may be caused by a low Internet speed. We recommend checking your network speed .
- To see the video signal and resolution supported by the TV, check the specifications or supplied operations guide. Manuals are posted on your model support page.
- To know the resolution of the video you want to watch on the TV, use a computer application that can display the properties of the video.