Article ID : 00125098 / Last Modified : 07/23/2015

Error: This device is not connected to a network. Perform network diagnostics in the connection server setting. is displayed on the TV screen by the AV receiver.

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When the error This device is not connected to a network. Perform network diagnostics in the connection server setting. is displayed on the TV screen connected to the AV receiver, follow the steps below.

  1. Verify that the LAN cable is connected to the AV receiver properly.
  2. Perform Network Connection Diagnostics to confirm that the network is correctly set up.
    1. On the supplied remote control, press the HOME button.
    2. Select Setup.
    3. Select Network Settings.
    4. Select Network Connection Diagnostics.
    5. Follow the on-screen instructions.