Article ID : 00126846 / Last Modified : 01/01/2016

The message Go to Wi-Fi setup is displayed when I try to sign in to my Google account and I cannot exit from this screen.

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When the message Go to Wi-Fi setup is displayed on the Android™ TV when you try to sign in to your Google™ account and you cannot exit from this screen, press the HOME button on the supplied IR remote control to return to the HOME screen.

To sign in to your Google account, you need to connect the TV to the network first and add a Google account before you can sign in to your account. Follow the steps below to setup a network connection and add a Google account.

To setup a network connection.

  1. On the supplied IR remote control, press the HOME button.
  2. Under the Settings category, select Settings.
  3. Under the Network & Accessories category, select Network.
  4. Select Network setup.
  5. Select Easy.
  6. Select Wi-Fi or Wired LAN.

    NOTE: A wired connection from your router to the TV is recommended for a stable connection.

  7. Follow the on-screen instructions to complete the network connection setup.

To add a Google account.

  1. On the supplied IR remote control, press the HOME button.
  2. Under the Settings category, select Settings.
  3. Under the Personal category, select Add account.
  4. Follow the on-screen instructions to add a Google account.