- Prior to following the steps in this solution, make sure that the latest software update has been installed . Downloads are posted on your model support page.
- To automatically download software updates , set the Automatic software download setting to On.
If the Netflix® app of the Android® TV immediately closes or crashes upon launch, follow the steps below.
- Delete the application data for the Netflix app.
- On the supplied IR remote control, press the HOME button.
- Under the Settings category, select Settings.
- Under the TV category, select Apps.
- Select System app.
- Select Netflix.
- Select Clear data.
- Select OK.
- Launch the Netflix app.