Article ID : 00142838 / Last Modified : 02/12/2016

The cover at the base of the neckband is detached.

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If the cover of the neckband becomes detached, reattach it by following the steps below.

  1. Align the groove on the cover of the neckband with the projecting portion on the headphone and fit them together.

    attaching the neckband cover

  2. Fit the cover firmly to the body and twist it 45 degrees to lock it.

    attaching the neckband cover

  3. Twist the cover until it clicks.

    attaching the neckband cover