Article ID : 00142614 / Last Modified : 02/10/2016

The TV screen freezes when a slideshow plays back for a long time.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

The TV screen may freeze when a slideshow plays back for a long time if the memory for performing operations becomes full. When the TV screen freezes, do the following:

  1. Press the POWER button on the remote control or on the body of the TV.
  2. If the TV screen still does not respond to any operations, unplug the power cord and plug it back in.