Article ID : 00145595 / Last Modified : 03/09/2016

Error: An unknown error occurred. Please try again. is displayed on the Android TV when trying to sign up for HBO Now.

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It has come to our attention that the message An unknown error occurred. Please try again. appears when trying to sign up for a 1-month free trial of HBO Now™ with the Google Play® app on the Android™ TV.

For assistance with this error, contact HBO Now customer support.