Article ID : 00147754 / Last Modified : 04/19/2016

Unable to locate the UltraViolet REDEEM CODE after purchasing a movie from the ULTRA app.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If you purchased a movie from the  ULTRA app on your Sony 4K Android™ TV and need assistance with the REDEEM CODE to attain the UltraViolet™ digital copy, contact Sony® Pictures Home Entertainment (SPHE) Customer Service.

SPHE customer service contact information: