Article ID : 00148291 / Last Modified : 01/03/2018

Unable to update the Portable Ultra Short Throw projector.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Follow the steps in this article if the update for the Portable Ultra Short Throw projector stops, freezes or displays the error Unable to update.

  1. Press and hold the power button to turn off the portable projector.

    power button

    NOTE: The power indicator turns off when the portable projector is turned off.

  2. Press and hold the power button to turn on the portable projector.

    NOTES:

    • The power indicator turns on in white when the portable projector is turned on.
    • The software update process will resume after restarting the portable projector.

On the other hand, if the Portable Ultra Short Throw application freezes at Transferring update... while performing the update, stop and close the application, then restart it.