Article ID : 00148333 / Last Modified : 01/03/2018

Unable to connect the portable projector to the Internet via wireless access point or router.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

If you are unable to connect the portable projector to the Internet via wireless access point or router, check any of the following:

  • Verify that the wireless access point or router has the latest firmware version.
  • Verify that the SSID broadcast of the wireless access point or router is enabled.

After verification above, follow the steps in this article  on how to connect the projector.

To know more about the settings of the wireless access point or router, check the specifications of the wireless access point or router or contact its manufacturer.

IMPORTANT: If playing a video over the network buffers, stops or has other issues, we recommend using a Wi-Fi Direct™ connection.