Article ID : 00148868 / Last Modified : 01/03/2018

The Portable Ultra Short Throw projector does not have sound when using the smartphone application in HDMI mode.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

This article is designed to assist if the portable projector is unable to produce sound when set to HDMI mode.

NOTE: Each of these steps is a possible resolution. Check to see if sound can be heard after following each step.

  1. Verify if the audio setting of the HDMI® output device such as a Blu-ray Disc® player that is connected to the Wireless unit is set to 2ch LPCM.
  2. NOTE: There will be no sound produced from the portable projector if the audio setting of the connected device is set to a different audio format such as Dolby Digital.

  3. Restart the portable projector.