Article ID : 00148868 / Last Modified : 01/03/2018

The Portable Ultra Short Throw projector does not have sound when using the smartphone application in HDMI mode.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This article is designed to assist if the portable projector is unable to produce sound when set to HDMI mode.

    NOTE: Each of these steps is a possible resolution. Check to see if sound can be heard after following each step.

    1. Verify if the audio setting of the HDMI® output device such as a Blu-ray Disc® player that is connected to the Wireless unit is set to 2ch LPCM.
    2. NOTE: There will be no sound produced from the portable projector if the audio setting of the connected device is set to a different audio format such as Dolby Digital.

    3. Restart the portable projector.