Article ID : 00149936 / Last Modified : 05/31/2016

Some TV features stopped working properly after installing a software update released in May 2016.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

IMPORTANT: Software update PKG2.902AAA has been released. Click the Help button on the supplied remote to download this new software version.

For additional  information regarding what to do if you downloaded software update version PKG2.901AAA and certain TV features stopped working, click on the appropriate link below: