Article ID : 00150352 / Last Modified : 03/29/2019

The portable speaker does not start up properly.

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After touching the power button to turn the unit on, the power LED on the unit keeps flashing in Green and the unit does not start up properly.


The issue occurs if the speaker is left in Standby Mode for more than 30 hours.


  1. Push the RESET button located at the bottom side of the unit with a pointed object such as a pin.

    reset button

  2. After the reset is complete, download the latest software update.