Article ID : 00150352 / Last Modified : 01/03/2018

The portable speaker does not start up properly.

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Issue:

After touching the power button to turn the unit on, the power LED on the unit keeps flashing in Green and the unit does not start up properly.

Cause:

The issue occurs if the speaker is left in Standby Mode for more than 30 hours.

Solution:

  1. Push the RESET button located at the bottom side of the unit with a pointed object such as a pin.

    reset button

  2. After the reset is complete, download the latest software update.