Article ID : 00150833 / Last Modified : 03/29/2019

The TV is not responding when I input text to the input text box.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

We have learned that the TV may not respond when you input text to the text box. This issue may occur in multiple input text box like Google Translate™ translation service or Gmail™ webmail service. A temporary fix for this issue is to perform a power reset  on the TV.

NOTE: The image below shows the screen of the Google Translate.

Google Translate