Article ID : 00151682 / Last Modified : 06/16/2016

The TV shows a black screen for a while during the software update.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

This is a normal operation. Make sure not to interrupt the installation of the software update and always check the front display panel of the Blu-ray Disc® player to know the progress of the update.