Article ID : 00152066 / Last Modified : 04/17/2018

Error: 99999 appears when I click the All Apps icon.

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Description: Error 99999 will appear when selecting all apps if the TV needs to refresh the apps list.

Follow the steps below to perform a Refresh Internet Content.

  1. Press the HOME button on the supplied remote.
  2. Select Settings.
  3. Select System Settings.

    System settings

  4. Select Set-up.
  5. Select Network.

    Network

  6. Select Refresh Internet Content.

    refresh internet content

NOTE: After doing the Refresh Internet Content, click the All Apps icon again.