Article ID : 00152066 / Last Modified : 03/29/2019

Error: 99999 appears when I click the All Apps icon.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Description: Error 99999 will appear when selecting all apps if the TV needs to refresh the apps list.

Follow the steps below to perform a Refresh Internet Content.

  1. Press the HOME button on the supplied remote.
  2. Select Settings.
  3. Select System Settings.

    System settings

  4. Select Set-up.
  5. Select Network.


  6. Select Refresh Internet Content.

    refresh internet content

NOTE: After doing the Refresh Internet Content, click the All Apps icon again.