Article ID : 00154555 / Last Modified : 08/31/2016

The sound level is very low from the Neckband-style wearable device.

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If you are getting a very low sound from the Neckband-style wearable device, make sure that the speakers are not covered, then adjust the volume on the Neckband-style wearable device and on the connected Bluetooth® device such as smartphone or tablet.

NOTE: If the connected Bluetooth device such as smartphone or tablet has a Text-to-Speech feature, the volume level of this feature can also be adjusted by any of the following:

  • Pressing the Volume buttons on the Neckband-style wearable device and on the mobile device.
  • Adjusting the TTS Volume on the Future Lab Program N app.