Article ID : 00154556 / Last Modified : 08/31/2016

The sound from the Neckband-style wearable device is distorted.

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The Neckband-style wearable device is designed to allow sound distortion at the maximum volume to ensure that it will still produce sound even in noisy environment.

To reduce the distortion, you may do any of the following:

  • Lower the volume of the Bluetooth® device.
  • Adjust the volume of the Neckband-style wearable device by the pressing Volume buttons on the Neckband-style wearable device or by adjusting the TTS Volume on the Future Lab Program N app.