Article ID : 00154576 / Last Modified : 09/01/2016

The battery life of the Neckband-style wearable device is short.

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The battery may drain faster in the following instances.

  • If the Neckband-style wearable device is used in cold environments, the battery will drain quicker.
  • The battery was not given enough time to fully charge.
  • If the volume of the Neckband-style wearable device is set to the maximum level.
  • If the Neckband-style wearable device was not used for a long period of time, the battery may drain quickly. Repeatedly charging and discharging the battery will improve its efficiency.

NOTE: Batteries deteriorate over time even in normal usage. If the battery life seems short, have the battery replaced by an authorized Sony technician. Go to Product Repair.