Although the pairing information of the Neckband-style wearable device can be deleted on the settings or setup of the connected Bluetooth® device such as smartphones, resetting the Neckband-style wearable device to factory default is needed to completely remove the pairing information.
Follow the steps below to reset the device to factory default.
WARNING: There is a risk of data loss. Resetting the device to factory default erases all the data saved on the Neckband-style wearable device. Make sure you have backed up any pictures or music files before following the steps below.
- While the device is turned on, press and hold the Power button for 16 seconds.
- After it shuts down, press the Power button and the VOLUME DOWN button simultaneously for more than 10 seconds until the device vibrates.
NOTE: The light indicator will flash for about 10 minutes.