Article ID : 00154671 / Last Modified : 03/29/2019

The wake-up phrase Listen up Nigel is not recognized.

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Check the following if the wake-up phrase Listen up Nigel is not recognized:

  • If the surroundings is too noisy, with echo or with strong wind, the wake-up phrase will not be recognized. Use the Neckband-style wearable device in a quiet place.
  • Press the VOICE INPUT button before saying the wake-up phrase.

    Voice input button

  • Check whether the speaker holes are covered by cloth, etc.
  • You can practice pronunciation of Listen up Nigel in the Tutorial on the Future Lab Program N app.