Article ID : 00157659 / Last Modified : 09/01/2016

The Neckband-style Wearable device provides inaccurate information based on the current location.

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Incorrect location information is usually provided if the Neckband-style wearable device is used in a closed or crowded place. In such cases, the device takes time to recognize the current location where it is being used. Also, make sure the Neckband-style Wearable device is not covered with other objects such as a wet cloth.