Article ID : 00158617 / Last Modified : 10/06/2016

Reality Creation is grayed-out and cannot be selected while viewing 3D content on an Android TV.

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With the current software version, the Reality Creation setting cannot be changed in 3D viewing or choosing 3D mode (Side-by-Side, Over-Under). To enable the Reality Creation setting, exit from the 3D mode or select the no signal input.

NOTE: The setting of Reality Creation is shared between 2D mode and 3D mode and its setting changes will be applied for both modes.

Reality Creation can be set with the following procedure.

  1. Using the supplied remote control, press the ACTION MENU button.
  2. Select Picture.
  3. Select Advanced settings.
  4. Select Clarity.
  5. Select Reality Creation.

This issue will be fixed by a software update. An article is on how to perform a software update  is available.