IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
The Android TV™ screen may be black if a PTR-BR100 Port Replicator is used to connect your Playstation® 4 (PS4™) Pro, and the HDMI signal format of the TV is set to Enhanced format.
To avoid this, connect your PS4 Pro directly to the HDMI® port on your TV.
- Use the HDMI cable supplied with your PS4 Pro or a Premium cable compatible with 18 Gbps.
- Android TVs released in 2015 and later don't support the PTR-BR100 Port Replicator.