Article ID : 00180056 / Last Modified : 09/26/2017

TV Doesn't Keep 3D Mode Setting When I Change Channels or Start an App

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

The 3D setting automatically switches to off if you change the channel, switch inputs, or start a new application. You will need change 3D Display to 3D(Side-by-Side) or 3D(Over-Under) if you want to continue to use this feature:

  1. On your remote control, press the ACTION MENU button.
  2. Under the Display & Sound category, select 3D.
  3. Select 3D display.
  4. Select 3D(Side-by-Side) or 3D(Over-Under).

Note: Not all TVs support the 3D feature. For more information, refer to your TV's manual. Manuals are posted on your model support page.