Article ID : 00180093 / Last Modified : 09/26/2017

Input Aspect Ratio Changes to 4:3 on the TV After Exiting YouTube

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If the input aspect ratio changes after you exit the YouTube™ app, use the supplied remote control to power off your TV, and then power it on again.

Note:

To prevent this from happening, make sure the TV has the latest software update. To update the software:

  1. Press the HOME button on the remote.
  2. Select Settings.
  3. Select Customer Support.
  4. Select Software Update.
  5. Select Network.