Article ID : 00176398 / Last Modified : 06/15/2017

Multiple Icons Appear for One App on the Android TV Menu

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If you see multiple icons for one app in your Android TV™ menu, follow the steps below:

  1. Enter Safe Mode.
    1. Restart  the TV.
    2. When the startup animation begins, press and hold the Volume down (-) button on the remote until the animation disappears.
  2. Unplug the power cord from the wall outlet and wait one minute.
  3. Plug the power cord back in.
  4. Power on your TV.