Frequently asked questions regarding functions unavailable on the Video & TV SideView™ app after the Version 5.0 update:
What functions will be unavailable after the update to version 5.0?
The following functions are unavailable:
Can I still use the remote control function after the update?
Yes, you can continue to use the remote control function.
What functions are still available after the update?
The following functions are still available:
For Android devices
For Apple® iOS® devices
Is the Electronic Program Guide (EPG) function of my TV also discontinued?
No, it isn't. The TV's EPG function will continue to work.
Can I install this app from Google Play™ Store or iTunes® website?
You can still install and update this application from the Google Play Store or iTunes website.
Is there any alternatives to the terminated functions?
You can use the EPG function of your TV.
Can I immediately use the remote control function as soon as I launch the app?
No, switch to the remote control function after you launch the app.
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