Article ID : 00185113 / Last Modified : 07/22/2018

No Sound or Strange Noises Can Be Heard When I Watch TV

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A software update is available to resolve this issue. Downloads are posted on your model support page.

Follow these steps to perform the software update.

  1. On your TV remote control, the HOME button.
  2. Select Settings.
  3. Select Customer Support.
  4. Select Software Update.
  5. Select Network.