Article ID : 00178758 / Last Modified : 08/30/2017

Picture Appears Partially Blurry When Switching from 4K Video Signals to High Definition (HD) or Standard Definition (SD) Broadcast on an Android TV

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This issue occurs during picture mode transition from 4K to HD or SD signal on your Android TV™. Download the latest software update  to resolve the issue. Downloads are posted on your model support page.

After completing the software update, follow these steps:

  1. Tune the TV to a 4K broadcast.
  2. Reboot  the TV.
  3. Tune to an HD or SD broadcast.