Article ID : 00178920 / Last Modified : 08/30/2017

Audio Drops Occasionally When a Sound bar is Connected to an Android TV

Applicable Products and Categories of This Article

Applicable Products

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Solution

Connecting a sound bar to an Android TV™ using an optical cable may occasionally cause the audio to drop out. Download the latest  software update to resolve the issue. Downloads are posted on your model support page.